1.5 Sustainability

At Nedap, we make decisions with the future in mind. Our goal is to ensure business continuity by prioritizing the long-term stability of our company, our customers and the industries we are active in. We accomplish this by creating technological solutions that help customers make their business models more sustainable. In addition, we pay close attention to the well-being of our people and make efforts to minimize the environmental impact of our operations and production processes.

Our sustainability policy consists of four focus areas: our employees, our operations, our products, and our customers. We have established goals, targets and metrics or ambitions for each focus area, and we have established action plans at both the organizational and business unit level. In 2024, we aligned our sustainability policy with the material sustainability matters identified through our double materiality assessment. We provide detailed information on our double materiality assessment and our performance per material topic in the Sustainability statement, section 5.3 Material sustainability matters.

The figure below shows the link between our focus areas and (material) sustainability matters. 

Our employees

We strive to be the preferred organization for top-tier talent by fostering a culture of growth and excellence, and we facilitate a working environment in which people feel safe, valued and empowered. We achieve this by offering extensive personal and professional development opportunities, translating our DEI vision into action and making procedural decisions aimed at enhancing gender diversity in our organization.

Targets

  • Employees spend at least 40 hours on development per year.

  • Achieve female representation in senior management by 2028 that aligns with the overall gender ratio of Nedap.

Our operations

We aim to minimize the negative environmental impacts of our operations related to our buildings and our vehicle fleet. We achieve this by investing in the sustainability of our buildings, purchasing green electricity and transitioning away from fossil-fuel-powered vehicles. For data processing and hosting of our SaaS solutions, we use data centers powered by green electricity.

Targets

  • Achieve net-zero greenhouse gas (GHG) emissions for our own operations (Scope 1 and 2) by 2030.

    • Phase out the use of natural gas in our operations by 2030.

    • Phase out fossil-fuel-powered company vehicles by 2030.

Our products

We aim to lower the negative environmental impact of our solutions by reducing the GHG emissions of our products and increasing our focus on circularity. We achieve this by conducting product life cycle analyses (LCAs) and translating insights to targets and action plans to reduce GHG emissions, with a focus on minimizing emissions during the use phase of our products. In addition, we consider ways to reduce resource use.

Target

  • Reduce the intensity-based GHG emissions of our portfolio, aligned with the Paris Agreement climate goals, by reducing product GHG emissions during the use phase, informed by the Science Based Targets initiative (SBTi).

Ambition

  • Increase the circularity of our products through sustainable product design and collaboration across the value chain.

Our customers

We aim to maximize our positive impact by designing and developing solutions that help make our customers' business models more sustainable. We achieve this by considering the factors that contribute to the long-term health and success of our customers and the industries they are active in.

Ambition

  • Develop solutions and functionalities with attention for their contribution to sustainability to help make our customers' business models more sustainable.

We report on our progress toward our targets and ambitions in section 2.3 Progress on our sustainable impact and chapter 5. Sustainability statement.

Stakeholders and materiality

In 2024, we updated our double materiality assessment (DMA). We benchmarked our approach against industry peers and relevant reporting frameworks. Next, we held multiple sessions with internal experts and business unit representatives to evaluate and refine our list of material sustainability matters. These were subsequently reviewed and approved by the Board of Directors and further validated through discussions with key external stakeholders. Please refer to the table in subsection 5.3.2 Material impacts, risks and opportunities of section 5.3 Material sustainability matters for the outcomes of this process.

We will regularly review and reassess our material sustainability matters. As part of this process, we will also reevaluate the stakeholder landscape, ensuring that we capture diverse perspectives and focus on the issues most relevant to Nedap and our long-term value creation ambitions. We will use various engagement methods, such as surveys, interviews and focus groups, to maintain an ongoing dialogue with our stakeholders. In doing so, we aim to create a feedback loop that fosters transparency and open communication, helping us advance our sustainability impact.

Stakeholder

Interest

Influence

Impact

Strategies for engagement

ESG topics discussed

Employees

High

Medium

A two-way dialogue on ESG helps align employee values with sustainability goals while providing valuable feedback. It boosts engagement and encourages active participation, benefiting both employees and Nedap’s ESG efforts.

Regular updates, involvement in decision-making processes, training and development programs.

Personal development, well-being & DEI, strategic updates, circularity of products, sustainability goals.

Customers

High

Medium

An open dialogue on ESG with customers helps Nedap align with their values, meet transparency expectations and stay competitive by addressing demands for sustainable practices while gaining valuable customer insights.

Customer feedback surveys, product demonstrations, business partner events, newsletters.

Product improvement, sustainability goals, customer satisfaction.

Investors and shareholders

Medium

High

Engaging investors and shareholders on ESG strengthens alignment with Nedap’s sustainability goals and reinforces confidence in the company’s long-term strategy.

Annual reports, shareholder meetings, financial performance updates, individual meetings.

Financial performance, strategic plans (e.g., Step Up!), DEI, progress on sustainability policy.

Suppliers

Medium

Medium

A two-way dialogue on ESG with suppliers ensures alignment with Nedap’s sustainability standards while offering suppliers the opportunity to improve their practices and meet market demands for responsible sourcing. This collaboration fosters stronger partnerships and promotes mutual growth by building a more sustainable and resilient supply chain.

Regular communication, partnership agreements, performance reviews.

Regulatory compliance (e.g., CSRD, GDPR), sector-specific regulations, ESG ambitions and goals.

End-users and consumers

Medium

Low

A dialogue with end-users and consumers ensures alignment with sustainability goals, enhances trust and gives consumers a voice in shaping responsible product use. This engagement encourages more sustainable behavior, benefiting both Nedap and its end-users and consumers.

Support services, newsletters.

Ways to raise concerns, end-of-life instructions.

Government and regulators

Low

High

Regulatory compliance.

Compliance reports, participation in regulatory consultations.

Compliance.

Media

Low

Medium

Public perception and brand reputation.

Press releases, media briefings, proactive communication strategies.

Progress on ESG topics.

Competitors

Low

Medium

Market competition.

Market analysis, competitive intelligence, strategic positioning.